Discounted Fare Application

Greenlink offers a photo ID card to assist our customers who qualify for reduced fare pricing. This card is required for Veterans paying with cash/coin and seeking the discounted fare (due to the vast number of options to show proof of eligibility for Veterans) and is offered free of charge (early replacement fees may apply). Additionally, individuals with disabilities that do not meet the automatic qualifications for disability benefits can choose to have their disability documented by a licensed health care provider with the Greenlink EasyID application. The card is offered free of charge (early replacement fees may apply). The Greenlink EasyID can be used to quickly let Greenlink staff know to charge the reduced rate when boarding any bus or purchasing passes for our fixed route bus service.

Umo / TouchPass customers can choose to have their smartcard or their app account coded for the discounted fare by brining proof of eligibility to the Information Booth inside the Transit Center (100 W. McBee Avenue).

For assistance completing the application, please call 864-467-5000.

Purpose of the Greenlink EasyID

The Greenlink EasyID serves as a convenient way to let Greenlink staff know you qualify for discounted fare pricing. It is a simple plastic card with a few pieces of basic information printed on it: it includes your name, photo, Greenlink ID number, and card expiration date. It is not a payment card and carries no cash value. The card is not capable of storing any sensitive information such as an account number, date of birth, or Social Security number.

Determining Eligibility

Anyone who qualifies for discounted fare pricing may apply for a Greenlink EasyID card. Discounted fare pricing is offered to senior citizens 65 years of age or older, Medicare recipients, veterans, or other individuals with a documented disability. Financial need is not a consideration. People whose sole incapacity is pregnancy, obesity, controlled epilepsy, drug and/or alcohol dependency, or contagious disease are not considered eligible. Please see Part B of the application for more detail.

Using Your Greenlink EasyID Card

The card’s value is in its convenience and durability. Card recipients can use the EasyID card in place of any other form of documentation which enables you to take advantage of discounted fare pricing. Other forms of documentation such as laminated ID cards, award letters, or doctor’s notes may become fragile or worn over time, but you may continue to use them if you prefer. Veterans seeking the discounted fare must obtain a Greenlink EasyID card. You must present the Greenlink EasyID card to Greenlink staff when purchasing fares or passes in order to receive discounted fare pricing. You may not use the card to receive refunds on past purchases. Your Greenlink EasyID card is non-transferrable and may only be used by the individual identified on the front.

Lost, Stolen, or Damaged Cards

Please contact us for a replacement card. A fee of $5.00 will apply to any card replaced more than 60 days before its expiration date. This fee may be waived upon receipt of a police report documenting the theft of your Greenlink EasyID card, or if the card is damaged due to normal wear and tear. Replacement cards will feature the original card’s expiration date. If the card expires in less than 60 days you must complete and submit an application for renewal, including documentation of your eligibility.

Expiration & Renewal

The Greenlink EasyID card is valid for a maximum period of three years from the date your application is approved. If your licensed health care professional indicates your disability is temporary then you may be issued a card with an expiration date of up to one year from the date your application is approved. Greenlink staff will not contact you to remind you when your Greenlink EasyID card is about to expire. If you wish to renew your card, you must complete and submit a new application up to 60 days before your existing card expires. You may not reapply before this time.

Acceptable Forms of Proof & Identification

You must submit your completed application along with a photo or scanned document of a valid government-issued photo ID via this form. Accepted forms of identification include your driver’s license, your identification card issued by the DMV, or your passport. If you are seeking a discounted fare as a senior citizen aged 65 or older, your form of identification must include your birth date. If you are a Medicare recipient, you must also submit a photo or scanned document of your current Medicare card for verification. If you receive Social Security disability benefits, you must submit a photo or a scanned document of your disability benefits awards letter from the Social Security Administration. If you are seeking discounted fare as a veteran, you must submit a photo or scanned document of a Veterans ID Card (VIC), a Veteran Health Identification Card (VHIC), a Department of Defense Common Access Card (CAC) or Uniformed Services ID, a SCDMV issued license or ID with a Veteran Designation, a Certificate of Release or Discharge from Active Duty (DD-214 Form), or a certified letter from the VA Clinic or the Greenville County Department of Veterans Affairs.

Submitting Your Application

You must submit a photo for your EasyID. If you are required to have your doctor or other licensed health care professional complete Part D on your behalf, you are responsible to sending your medical care provider a copy of the form and submitting the completed form within 60 days of the health care provider’s signature. Incomplete applications and applications without signatures will not be processed. Download a PDF of the EasyID application to take to your medical care provider.

If your application is approved, you have the option of picking up your Greenlink EasyID card at the information booth in the downtown bus terminal during normal operating hours or it can be mailed to the address provided on your application. Please allow up to 21 days from the date we receive your application for us to process it and print your card.

Privacy

The information you supply in this application will be kept confidential and will only be used to determine your eligibility for discounted fare pricing. It will be retained only for the purpose of issuing a replacement card if one is needed. Access to the information you provide is limited to Greenlink administrative personnel and it is not available for public review.

How do you pay your fare when boarding the bus? *

I pay with cash/coin and therefore need an EasyID to show the bus driver proof of eligibility for the discounted fare.

I pay with Umo/TouchPass and need my account updated to reflect the discounted fare.

I pay with both cash/coin and Umo/TouchPass. Therefore I need an EasyID for when I pay with cash/coin and I need my Umo/TouchPass account updated.

Please enter your Umo/TouchPass 16-digit account number or username. *

Part A - Applicant Information

First Name *

Last Name *

Date of birth *

Address *

City *

State *

Zip code *

Phone *

Email *

Gender *

Preferred Language *

Part B - Qualification

Please indicate whether you automatically qualify for a Greenlink EasyID by selecting which eligibility criteria apply to you. *

I am a senior citizen 65 years of age or older.

I am under 65 years of age but receive Medicare.

I receive Social Security disability benefits.

I am a veteran of the Armed Forces of the United States (Army, Navy, Air Force, Marine Corps, and Coast Guard) who served on active duty.

I have a disability but do not meet the criteria for automatic qualification. I will have my doctor or other licensed health care professional complete Part D of this application.

There are two ways to qualify for a Greenlink EasyID card: automatically or certification by a licensed health care professional.

Upload Photo ID *

Accepted forms of identification include your driver’s license, your identification card issued by the DMV, or your passport.

I qualify for the EasyID because I am 65 years of age or older. The identification included above clearly lists my date of birth. *

Yes

I qualify for the EasyID because I receive Medicare. Attach a photo of your Medicare card here. *

I qualify for the EasyID because I receive Social Security disability benefits. Attach a copy of your disability benefits awards etter from the Social Security Administration. *

I qualify for the EasyID because I am a veteran. Attach a a copy of your Veterans ID Card (VIC), a Veteran Health Identification Card (VHIC), a Department of Defense Common Access Card (CAC) or Uniformed Services ID, a SCDMV issued license or ID with a Veteran Designation, a Certificate of Release or Discharge from Active Duty (DD-214 Form), or a certified letter from the VA Clinic or the Greenville County Department of Veterans Affairs. *

Part C - Authorization and Signature

Applicant Signature *

Clear

Upload a photo of yourself. Your photo must be from the neck up in front of a solid, light-colored background. You cannot wear a hat, face covering, or sunglasses. *

Guidelines: Submit a color photo, taken in last 6 months. Use a clear image of your face. Do not use filters commonly used on social media. Use a solid, light-colored background with no background objects.

Parent/Guardian Signature (if applicant is under the age of 18)

Clear

If someone other than the applicant completed any part of this application, please sign below.

Clear

Name of person who helped to complete this application.

Relationship to applicant.

Part D - Health Care Professional Certification

Applicants who are not automatically qualified must have their disability documented by a licensed health care professional. If you do not automatically qualify according to the section above, listed in Part C, then take this entire application to your licensed health care professional for them to complete on your behalf.

Completed applications may be faxed to 864-467-5006.

Completed applications may be dropped off or mailed to:

Greenlink / EasyID

100 W McBee Ave

Greenville, SC 29601

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